Privacy Policy

This Privacy Policy outlines how ScriptStyle (referred to as "the Site," "we," "us," or "our") gathers, utilizes, and discloses your personal information when you visit our website, utilize our services, or make a purchase from scriptstyle.store (the "Site"), as well as any other communications related to the Site (collectively referred to as "the Services"). In this Policy, "you" and "your" refer to the user of the Services, including customers, website visitors, and any individuals whose information we have collected in accordance with this Privacy Policy. We encourage you to read this Privacy Policy thoroughly. By accessing or using any of the Services, you consent to the collection, use, and disclosure of your information as detailed herein. If you do not agree with this Privacy Policy, we kindly ask that you refrain from using or accessing any of the Services.

Modifications to This Privacy Policy
We reserve the right to amend this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be published on the Site, along with a revised "Last Updated" date. We will also take any additional steps necessary to comply with applicable laws.

How We Collect and Utilize Your Personal Information
To deliver our Services, we gather personal information from various sources, as detailed below. The types of information we collect and utilize depend on your interactions with us. Beyond the specific uses outlined, we may also use the information collected to communicate with you, enhance our Services, comply with relevant legal obligations, enforce our terms of service, and safeguard the Services, our rights, and the rights of our users or other individuals.

Types of Personal Information We Collect
The personal information we collect about you varies based on your interactions with our Site and Services. When we refer to "personal information," we mean data that identifies, relates to, describes, or can be linked to you. Below are the categories and specific types of personal information we collect.
Information Collected Directly from You
When you interact with our Services, you may provide us with the following information:

  • Contact Information: This includes your name, address, phone number, and email address.
  • Order Information: This encompasses details such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account Information: This includes your username, password, security questions, and any other information necessary for account security.
  • Customer Support Information: This consists of any information you choose to share with us during communications, such as messages sent through the Services.

Certain features of our Services may require you to provide specific information. While you have the option to withhold this information, please be aware that doing so may limit your ability to access or utilize these features.

Information We Collect About Your Usage
We may automatically gather specific information regarding your interactions with our Services, referred to as "Usage Data." To facilitate this process, we utilize cookies, pixels, and similar technologies ("Cookies"). Usage Data may encompass details about how you access and utilize our Site and your account, including:

  • Device information
  • Browser details
  • Network connection information
  • IP address
  • Other relevant interaction data with the Services

Information We Obtain from Third Parties
We may also gather information about you from third parties, including vendors and service providers who collect data on our behalf. This may include:

  • Support Companies: Entities that assist with our Site and Services, such as Shopify.
  • Payment Processors: These providers collect payment information (e.g., bank account details, credit or debit card information, billing address) to process your payments, fulfill your orders, and deliver the products or services you have requested, in accordance with our contractual obligations.
  • Tracking Technologies: When you visit our Site, open or click on emails we send, or engage with our Services or advertisements, we or our third-party partners may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information obtained from third parties will be handled in accordance with this Privacy Policy. Please also refer to the section below on Third Party Websites and Links.

How We Use Your Personal Information
Providing Products and Services
We utilize your personal information to deliver our Services and fulfill our contractual obligations to you. This includes processing payments, fulfilling orders, sending notifications related to your account and transactions, managing your account, and arranging for shipping or processing returns and exchanges. Additionally, we may enhance your shopping experience by enabling Shopify to integrate your account with other services you may choose to use, as outlined in Shopify's Privacy Policy.

Marketing and Advertising
Your personal information may be used for marketing and promotional purposes. This includes sending communications via email, text message, or postal mail, as well as displaying advertisements for products or services. We may also leverage your information to tailor the Services and advertising on our Site and across other platforms.

Security and Fraud Prevention
We use your personal information to detect, investigate, and address potential fraudulent, illegal, or malicious activities. If you create an account, it’s your responsibility to keep your credentials secure. We strongly advise against sharing your username, password, or access details. If you suspect your account has been compromised, please contact us immediately.

Communicating with You and Service Improvement
We use your personal information to provide customer support and enhance our Services. This is essential for us to be responsive to your needs, deliver effective services, and maintain our business relationship with you.

Cookies
We utilize cookies to enhance and improve our Site and Services. This includes remembering your actions and preferences, running analytics, and gaining insights into user interactions with our Services, which helps us administer, improve, and optimize our offerings. We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertisements both on our Site and across other websites. Most browsers automatically accept cookies by default, but you can adjust your browser settings to remove or reject cookies. Please note that blocking or removing cookies may negatively impact your user experience and may cause certain features and functionalities of our Services to work improperly or become unavailable. Additionally, blocking cookies may not fully prevent how we share information with third parties, including our advertising partners.

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons in accordance with this Privacy Policy. These circumstances may include:

  • Service Providers: Sharing with vendors or third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • Business and Marketing Partners: Sharing with business and marketing partners to provide services and advertise to you. These partners will use your information in accordance with their own privacy notices.
  • User Consent: Disclosing information when you direct us, request us, or otherwise consent to our disclosure of certain information to third parties. This includes situations such as shipping products or using social media widgets or login integrations.
  • Affiliates: Sharing with our affiliates or within our corporate group, as necessary for our legitimate business interests.
  • Business Transactions: In connection with business transactions, such as mergers or bankruptcies, or to comply with legal obligations, respond to subpoenas, search warrants, and similar requests. We may also disclose information to enforce our terms of service and protect the rights of our Services, our users, and others.

We disclose the following categories of personal information and sensitive personal information about users for the purposes outlined above in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":

Third Party Websites and Links
Our Site may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, please review their privacy and security policies, as well as their terms and conditions. We do not guarantee and are not responsible for the privacy or security practices of such sites, including the accuracy, completeness, or reliability of the information found there. Information you provide on public or semi-public venues, including third-party social networking platforms, may be viewable by other users of the Services and those third-party platforms without limitation on its use by us or by a third party. Our inclusion of such links does not imply any endorsement of the content on those platforms or their owners or operators, except as disclosed on the Services.

Children's Data
The Services are not intended for use by children, and we do not knowingly collect any personal information about them. If you are a parent or guardian of a child who has provided us with their personal information, please contact us using the details provided below to request deletion. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as defined by applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, any information you send to us may not be secure while in transit. We recommend avoiding insecure channels for communicating sensitive or confidential information. The length of time we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights
Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances. In some cases, we may decline your request as permitted by law.

  • Right to Access / Know: You may request access to the personal information we hold about you, including details on how we use and share this information.
  • Right to Delete: You may request that we delete personal information we maintain about you.
  • Right to Correct: You may request that we correct any inaccurate personal information we hold about you.
  • Right of Portability: You may request a copy of the personal information we hold about you and request that it be transferred to a third party, under certain circumstances and with specific exceptions.
  • Restriction of Processing: You may request that we stop or restrict our processing of your personal information.
  • Withdrawal of Consent: If we rely on your consent to process your personal information, you may withdraw that consent at any time.
  • Appeal: If we decline to process your request, you may appeal our decision by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, which you can opt out of at any time using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders.

Exercising Your Rights
You may exercise any of these rights as indicated on our Site or by contacting us using the details provided below. We will not discriminate against you for exercising any of these rights. To verify your identity, we may need to collect information from you, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting such requests, we will require proof of your authorization and may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints
If you have complaints about how we process your personal information, please contact us using the details provided below. If you are not satisfied with our response, depending on your location, you may have the right to appeal our decision by contacting us or by lodging a complaint with your local data protection authority.

International Users
Please note that we may transfer, store, and process your personal information outside the country in which you reside. Your personal information may also be processed by staff and third-party service providers and partners in these countries. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority in the UK, unless the transfer is to a country that has been determined to provide an adequate level of protection.